General
- All our items are 100% money back guaranteed authentic and are directly imported from US/Europe. We do not deal with counterfeit items and never will.
- All sales are final. Items sold are non-refundable/ returnable (with the exception of proven authenticity issues/ mis-matched orders only)
- All listed items are subjected to availability. Please use the Q&A form to check the availability with us.
- Items availability is based on a first come first served basis upon payment.
- If you are interested in an item which are not listed on our site, pls request for a quote using the Q&A form. (pls state the name, item#, colour, size, pics etc for a more accurate quote)
- We offer our items at only a fraction of its original retail price and we constantly try out best to scout for special items/designs which are not available locally or limited edition items.
- We don't bite..so pls approach us if you have any questions or concerns about anything at all and we'll try out best to resolve it :)
Orders & Payments
- Once an order is confirmed, payment is expected within 24 hours or the item may be released to the next buyer.
- All sales are final. Upon confirmation & payment, no changes/cancellations can be made.
- Pre-order items :- You can either choose to pay in full or make a deposit of at least 50% of the item's value
. - In-hand items :- Full payment is required prior to delivery of item.
- Deposit paid is not refundable and will be forfeited if one decided to cancel the order thereafter or the balance is not settled 3 months after the agreed payment period. The item will be released and re-listed thereafter.
- We accept payments through Bank transfers, Cash Deposit & Credit cards.
- Pls note that Credit cards payments are only available at our boutique. For items above RM1000, will incur an additional 2% transaction fee which is charged by the service provider.
- For any other requests or arrangements, pls use the Q&A form to contact us.
Shipping
- Once the item is delivered, we will email you the tracking number.
- We take care in packaging the items and we are not responsible for any damage or loss of package during shipping.
- For in-hand items, it'll be shipped within 1-2 business days upon payment. (wkends and public hols not included)
- For pre-order items, delivery time frame will be advised.
- Shipping period is just an estimation and we cannot be responsible for any shipping delays which are out of our control (ie: held in customs/postal service inefficiencies)
- COD can only be arranged at our boutique at Centrepoint Bandar Utama.
DISCLAIMER
IWB is not affiliated in any of brands published in this blog nor an authorized dealer. All trademarks, logos and brand names are for identification purpose only and are registered trademarks of their respective owners who reserved the rights of ownership.
Occasionally images found on the web and believed to be in the public domain may be used on this site for cleared view. I don't claim to be the owner of such images. All visual content are copyrighted to their respectful owner. If you are the owner of an image and wants it to be removed from this site, kindly email me and I will do so ASAP.
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